Frequently question asked

Our order process begins with an in-person visit or telephone call to one of our many sales lots or through our online sales system. From any of these options, you are connected with one of our experienced and friendly sales team members, who will be your one-on-one guide throughout the entire process. They will help you customize and discover the best solution for your need.

Next, the paperwork is completed, and the down payment is collected. Your personal sales representative will now submit your order to the corporate office, where it will be verified. A customer care team member will reach out personally to ensure all details are accurate before processing begins.

Once the order has been finalized, and all materials are customized for your product, you will be contacted again to collect the final payment and schedule an installation date and time that works for you. If your order is rent to own, there will be no additional payment collected at the time of scheduling.

Metal Structures Construction does not do the site prep or concrete work if your site requires any. We are happy to refer you to someone in your area if we are able. If your area needs preparation to make it level for installation or a concrete slab, please ensure you have those items taken care of prior to scheduling your install.  Should the site not be ready when installers arrive, additional labor costs and/or a restocking fee may be applied.